Lingofonex

Privacy Policy

Last Updated: July 8, 2025

This Privacy Policy describes the types of Personal Information (defined below) that Lingofonex may collect from all Users or that you may provide us when accessing and using our website located at https://www.lingofonex.com (“Site”) or the Lingofonex mobile application (“Application”) (the Site and the Application are collectively referred to as the “Platform”). This Privacy Policy also describes our policies and procedures for the collection, use, maintenance, protection, and disclosure of your Personal Information when you access and use the Platform, and informs you about your privacy rights and the choices you may have with respect to your Personal Information. 

Please read this Privacy Policy carefully before accessing and using the Platform to understand our policies and procedures regarding your Personal Information and how we will treat it.

Capitalized terms not otherwise defined below have the meaning given to them in our End User License Agreement. 

Acceptance

By accessing and using our Platform, you agree to the collection and use of your Personal Information according to this Privacy Policy. If you disagree with our policies, please do not download, access, or use the Application.

Updates

We reserve the right to modify this Privacy Policy anytime by posting an updated Privacy Policy on the Platform. If we make changes, we will notify you by revising the date at the top of the policy. If we make any material changes, we may provide you with a notice on the Platform. You are responsible for regularly reviewing this Privacy Policy, and your continued use of the Platform after we make changes constitutes your acceptance of the updated Privacy Policy. If any modification is unacceptable to you, you shall cease using the Platform. If you have any questions about this Privacy Policy or if you wish to exercise any of your rights under this Privacy Policy, you may contact us at info[at]lingofonex.com.  

Applicability

The Application is designed to ensure the User’s privacy. Unless required to perform an update or to access additional features, the Application does not require an internet connection. The information inputted directly into the Application, such as speech content, is not sent to or stored by Lingofonex and resides entirely on the User’s mobile device. This Privacy Policy applies if and to the extent that Personal Information is collected by us, such as through support requests made via email or our Site, or if Personal Information is provided to us through crash or other reports provided by your mobile device provider.

Personal Information Defined

“Personal information” means any information that identifies, relates to, or could reasonably be linked with you or your household. For example, it could include your name, email address, records of products purchased, internet browsing history, geolocation data, and inferences from other personal information that could create a profile about your preferences and characteristics.

Lingofonex may collect Personal Information from the following categories of sources: (a) directly from you; (b) indirectly/automatically from you; and (c) from third parties. 

Personal Information We Collect Directly From You

While you use our Platform, we may request that you provide us with certain Personal Information about yourself that is necessary to offer you our Platform or to provide services to you. You may also provide us with information about you while providing Feedback or requesting customer support, including the following:

We will not ask or require you to provide sensitive information such as information related to your finances, health, marital status, or any other information not required to provide the Platform. We will not ask for, and you should not provide us with, information regarding protected classifications, including: race, color, religion, age, gender identity, sexual orientation, marital status, medical condition, and disability information (as described under the appropriate state or federal law).

Information We Automatically Collect From You

While you access and use our Platform, we may automatically collect certain information from you. This information may include:

The information we automatically collect from you is statistical data only and does not include Personal Information; however, it may be combined and associated with Personal Information we collect in other ways. We use these technologies for several purposes, including enabling the use of the Platform, facilitating its operation, improving our understanding of how you navigate through the Platform, and detecting and preventing fraud.

The technologies we may use for this automatic data collection may include: 

Cookies (or browser cookies).  Cookies are small files placed on your computer’s hard drive when you access certain websites that record your preferences. We use cookies to track usage and improve the Platform.

Web Browser Storage.  Some websites use your browser's "sessionStorage" and "localStorage" to store data; "sessionStorage" is stored temporarily, but “localStorage” is persistent. You may erase them by deleting your browser's history. 

Web Beacons.  Certain sections of our Platform and emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, or single-pixel gifs) that enable us to determine whether you performed a specific action, such as visiting our Platform or opening an email.

Application Cookies

Although the Application is not a website and does not use traditional browser cookies, we and our third-party service providers may use similar technologies, such as device identifiers, mobile analytics tools, and local storage, to collect and store certain technical information when you use the Application. These technologies help us deliver core functionality, understand usage patterns, improve performance, and diagnose technical issues.

Examples of information collected through these technologies may include your device type, operating system version, app usage data, language settings, crash reports, and the features you access or use within the Application. Some of these technologies may be necessary for the proper operation of the Application, while others may be used for optional analytics or performance enhancement purposes.

Where required by applicable law, we will seek your consent before using analytics or other non-essential tracking technologies. You may also be able to control or limit certain data collection through your device settings (e.g., by disabling advertising identifiers or adjusting app permissions).


Third-party analytics or service providers used in connection with the Application may also collect information subject to their own privacy policies. We do not control their use of such technologies or the data they collect.

Overview of Types of Technologies Used

Crash Reporting and Diagnostics

We use Firebase Crashlytics, a service provided by Google, to help us monitor, diagnose, and improve the stability and performance of the Application. When the Application crashes or behaves unexpectedly, Firebase Crashlytics collects certain technical data about the device and the event, which may include information such as:

This information helps us identify and fix bugs, optimize performance, and improve the overall quality of the Application. The data collected through Crashlytics does not include personal identifiers like your name or email address, but may be considered Personal Information under some privacy laws due to its association with your device or session.

The information collected by Firebase Crashlytics is subject to Google’s Privacy Policy and handled in accordance with their Firebase Terms of Service. We do not use Firebase Crashlytics to track your behavior across applications or for marketing purposes. Crashlytics does collect or derive certain attributes, described here.

If you wish to limit the crash reporting functionality, you may be able to do so through your device settings or by disabling analytics and crash diagnostics in the Application (if such controls are made available).

Cloud Storage

The Application uses Cloud Storage for Firebase, a service provided by Google, to host and deliver certain downloadable components—such as language models or functionality modules—directly to your device. When the Application accesses Cloud Storage for Firebase to download these resources, Google may receive limited technical information, such as an anonymous Firebase installation ID, device metadata, and request logs.


This information is used by Google to facilitate secure and efficient file delivery and to manage access, caching, and download optimization. We do not associate Firebase installation IDs with your personal identity, and we do not store or access the content of your Firebase Storage interactions beyond what is necessary to enable the download.

The use of Cloud Storage for Firebase is governed by Google’s Privacy Policy and handled in accordance with their Firebase Terms of Service. We do not use Cloud Storage for Firebase for advertising or behavioral profiling, and no personally identifiable information is transmitted by us to Google in connection with this service.

Payment Processing

If you access Paid Features of the Application through an Android device, purchases of Paid Features or subscription services are processed through Google Play's billing system. When you initiate a purchase, the transaction is handled directly by Google, and we do not collect, store, or have access to your full payment information, such as your credit card number or billing address.


Google may collect and process certain personal data in connection with the transaction, such as your Google account ID, device identifiers, purchase history, and location information, in accordance with its own terms and privacy policies. We recommend reviewing the Google Play Privacy Notice and Google Play Terms of Service to understand how your data is handled when making purchases through the Google Play Store.

We may receive limited information from Google related to your transaction, such as confirmation of payment, subscription status, or cancellation. This information is used solely to manage your access to paid features and ensure proper account functionality.

Third-Party Use of Cookies

Some content or services on the Platform are served by third parties, such as Third-Party Content. These third parties may use cookies, web beacons, or other tracking technologies to collect information about you when you access or use our Platform. The information they collect may be associated with your Personal Information, and/or they may collect information related to your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. We do not control these third-party tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. You can opt out of accepting cookies (or browser cookies) by activating the appropriate settings on your browser or setting your browser to alert you when cookies are being sent. For more information about how to opt out of receiving targeted advertising from many providers, see the Network Advertising Initiative’s opt-out page and Google Ads settings page. 

Website Analytics.  We use website analytics that track and report website traffic on our Site but not our Application (“Website Analytics”). Website Analytics collects information about how our Site performs and how our users navigate through and use the Site, so we can improve our Site performance. We use Website Analytics as a third-party tracking service, but we don’t use it to track you individually or collect your Personal Information.

Website Analytics may gather certain non-personally identifying information over time, such as your IP address, browser type, internet service provider, referring and exit pages, timestamp, and similar data about your Site use. We do not link this information to any of your Personal Information, such as your account name or email address.

You can opt out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page. Google also recommends installing the Google Analytics Opt-out Browser Add-on for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics. For more information on the privacy practices of Google, please visit Google Privacy & Terms.

Personal Information We Collect from Third Parties

We may collect Personal Information about you from other sources, including but not limited to: (i) Google through your Google account; and (ii) service providers, advertising networks, and other third parties that, to the extent permitted by applicable law, provide us with additional information about you.

The information we collect from third parties may include your name, account name, email address, phone number, business name, address, and other information you provide if you connect Third-Party Content to the Platform.

We use the Personal Information you provide, or we collect: 

Where permissible under applicable law, we may share your information in the following situations:

We use commercially reasonable technical safeguards to secure any Personal Information we collect about you. The secure server software (SSL) we use on our Site encrypts all information you input before sending it to our Site. Content created on or through our Application resides locally on your mobile device and is not transmitted to us or stored on our servers. We have no control over or liability for the security of Personal Information stored locally on your mobile device. 

The security of your Personal Information is important to us. However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. If you have any questions about security on our Platform, you can contact us at info[at]lingofonex.com.  

After receiving proof of your identity, you may request that we delete or change any or all of your Personal Information, if any, that we have stored about you (subject to certain exceptions). Requests should be emailed to info[at]lingofonex.com, and we will do our best to respond to your request within thirty (30) days of receipt.

We may retain the Personal Information we have of you, if any, for as long as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We will also retain statistical data for internal analysis purposes for any period of time we choose, unless we are legally obligated to retain this data for longer periods.

Please be aware that your Personal Information may be processed by us (and third parties on our behalf) outside of your home country, including in the United States, where data protection and privacy regulations may not offer the same level of protection as privacy laws in your country. By downloading and using our Application, you consent to the transfer of all information you provide to us in the United States. We will take all reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

We may send you marketing emails if you provide us with your email address and consent to receive such messaging. If you no longer want to receive marketing emails from us, you may click the “Unsubscribe” link in an email, follow the instructions provided in any email we send, or contact us at info[at]lingofonex.com.

We may provide links to third-party websites or applications on the Platform, but this Privacy Policy does not apply when you access such websites. When you click on links that take you to external websites, you will be subject to their privacy policies. We have no control or responsibility over their data collection, use, or disclosure practices. If you access and transmit information to third-party websites, you do so at your own risk. You should review the privacy policy of any third-party website you visit before using it or disclosing your Personal Information to its provider.

The Platform is intended for individuals 16 years old or older. If you are under the age of 16, you are not permitted to access or use the Platform. If we learn or have reason to suspect that you are a user under the age of 16, we will be required to remove you from the Platform. If you believe we might have any information from or about a child under the age of 16, please contact us at info[at]lingofonex.com.

If you are located outside of the United States, including in the European Union, the United Kingdom, Brazil, or other South or Latin American countries, please be aware that your Personal Information may be transferred to, stored in, or otherwise processed in the United States. The data protection laws of the United States may not offer the same level of protection as the laws in your jurisdiction.

Where required by applicable law, we implement appropriate safeguards to ensure that any such transfers comply with local legal requirements and that your rights remain protected. These safeguards may include reliance on:

By using the Application, you acknowledge that your Personal Information may be transferred to and processed in the United States as described in this Privacy Policy. If you have concerns about international data transfers or wish to obtain more information about the safeguards we apply, you may contact us using the details provided below.


SUPPLEMENTAL NOTICE TO CALIFORNIA RESIDENTS 

California users may have additional rights afforded to them under California Privacy Laws (defined below). 

Additional Definitions Applicable to California Privacy Laws

“CCPA” or “California Consumer Privacy Act” means California Civil Code § 1798.100 et seq.

"Consumer," "Business," "Sell," and "Service Provider" will have the meanings given to them in the CCPA.

California Consumer Privacy Act ("CCPA")

 If the processing of your Personal Information is subject to the CCPA, you have the right to:

Categories of Personal Information Disclosed for a Business Purpose

The following is a summary of the categories of Personal Information we have disclosed for a business or commercial purpose in the 12 months preceding the date this Privacy Policy was last modified. 

Parties with whom this category of Personal Information may be shared include: Service providers, App Distributors, our affiliates, our business partners, and third-party vendors to whom you or your agents authorize us to disclose your Personal Information in connection with the Platform. 

Parties with whom this category of Personal Information may be shared include: Service providers, App Distributors, our affiliates, our business partners, and third-party vendors to whom you or your agents authorize us to disclose your Personal Information in connection with the Platform. 

Parties with whom this category of Personal Information may be shared include: App Distributors, our affiliates, and our business partners to whom you or your agents authorize us to disclose your Personal Information in connection with the Platform.

Parties with whom this category of Personal Information may be shared include: Service providers, App Distributors, our affiliates, our business partners, and third-party vendors to whom you or your agents authorize us to disclose your Personal Information in connection with the Platform.

Parties with whom this category of Personal Information may be shared include: Service providers, App Distributors, our affiliates, our business partners, and third-party vendors to whom you or your agents authorize us to disclose your Personal Information in connection with the Platform.

Parties with whom this category of Personal Information may be shared include: Service providers, App Distributors, our affiliates, our business partners, and third-party vendors to whom you or your agents authorize us to disclose your Personal Information in connection with the Platform.

Personal Information may be collected, used, or disclosed for business and commercial purposes, including the following examples:

Do Not Sell My Personal Information 

As a California consumer, you have the right to opt out of the sale of your Personal Information. To make such a request, please contact us by email at info[at]lingofonex.com. 

In the past 12 months, we have not sold your Personal Information.

California Requirements for Minors

If you are under the age of 16, you have the right to request and obtain the removal of content or information you have publicly posted under the California Business and Professions Code Section 22581. Be aware that your request does not guarantee the complete or comprehensive removal of content or information posted online, as the law may not permit or require removal in certain circumstances.

Do Not Track Features

California law requires us to let you know how we respond to web browser Do Not Track (DNT) signals. Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the preferences or settings page of your web browser. However, at this stage, there is no uniform technology standard for recognizing and implementing DNT signals. As such, we do not currently respond to or support DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. 

California’s Shine the Light Law

Under California's Shine the Light Law, California Consumers may request the type of Personal Information we disclose to third parties for their direct marketing purposes and a list of those third parties (if any). 

We have not disclosed Personal Information to third parties for direct marketing purposes.

To make any requests regarding your California Privacy Rights, please contact us by email at info[at]lingofonex.com.


SUPPLEMENTAL NOTICE TO INDIVIDUALS THAT RESIDE IN THE EUROPEAN ECONOMIC AREA

Users of the Platform who are residents of the European Economic Area (EEA) may have additional rights afforded to them under the EU General Data Protection Regulation (GDPR) and European Union Member States, including the United Kingdom and Switzerland.

Making a request in relation to your Personal Information

The GDPR gives EEA consumers various rights with respect to the Personal Information we collect, including the right to (subject to certain limitations):

Please note that we may ask you to verify your identity before responding to such requests. You will not have to pay a fee to access your Personal Information or to exercise any of the other rights. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive.

Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you may contact your local Data Protection Authority about our collection and use of your Personal Information.

Legal Basis for Processing

We need a lawful basis to collect, use, and disclose your Personal Information as a controller. Our lawful basis will depend on the information concerned and the context in which it is processed. Generally, we rely on the following lawful basis for processing Personal Information:

By accessing and using the Platform, you agree to our End User License Agreement and this Privacy Policy (collectively, “Contracts”). You acknowledge and agree that we may rely upon these Contracts as a legal basis for processing your Personal Information.

SUPPLEMENTAL NOTICE OF PRIVACY RIGHTS FOR USERS IN SOUTH AND LATIN AMERICA

If you are located in South or Latin America, including Brazil, Argentina, Colombia, Mexico, Chile, or other jurisdictions with applicable data protection laws, you may have specific rights regarding your Personal Information under laws such as Brazil’s Lei Geral de Proteção de Dados (LGPD), Argentina’s Ley de Protección de los Datos Personales (Law No. 25.326), and similar national privacy frameworks.

For purposes of this section, "Personal Information" refers to any information related to an identified or identifiable natural person, including but not limited to name, contact details, device identifiers, and content you submit through the Application (such as text submitted for Translation, where applicable). Subject to applicable local law, you may have the following rights:

To exercise any of these rights, you may contact us using the contact details provided at the end of this Privacy Policy. We may request verification of your identity before fulfilling your request, as permitted by applicable law.

Please note that some of these rights may be subject to limitations or conditions based on the legal requirements of your country. We will respond to all verified requests in accordance with the timeframes established by applicable local data protection laws.

SUPPLEMENTAL NOTICE TO USERS IN UKRAINE

If you are located in Ukraine, we process your Personal Information in accordance with the Law of Ukraine “On Protection of Personal Data” (No. 2297-VI), as well as other applicable regulations governing data privacy and electronic communications. This section supplements the other terms in this Privacy Policy and applies specifically to users in Ukraine.

Your Rights

Under Ukrainian law, you may have the following rights:


International Data Transfers

Your Personal Information may be transferred to and processed in countries outside of Ukraine, including the United States or other jurisdictions that may not offer the same level of data protection as Ukraine. Where required by law, we will rely on your express consent to make such transfers or will implement other legally acceptable safeguards. By using the Application, you consent to the transfer of your data outside Ukraine as described in this Privacy Policy.

Availability of the Application

Due to the ongoing conflict in Ukraine and circumstances beyond our control, including war-related disruptions, governmental restrictions, or internet outages, access to the Application may be interrupted or limited. We are not liable for any loss of service caused by such events.

If you have any questions about how your Personal Information is handled, or would like to exercise your rights under Ukrainian law, please contact us using the details provided in the Contact Information section of this Privacy Policy.

If you have any questions or complaints about this Privacy Policy or our handling of your Personal Information, please contact us at info[at]lingofonex.com.